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Technical Support


In addition to a reliable High-Speed Internet Connection and a recent version of Adobe Flash Player, you must have a supported browser.

Suggested Devices: Although some families are successful using tablets and mobile devices, the best experience for our product would be on a Chrome book, Macintosh, or Windows PC.

Supported Browsers
Google Chrome (latest)
Microsoft IE (v11 & 10)
Microsoft Edge
Mozilla Firefox (latest)
Apple Safari (v9)


If you have questions, please call us at 877-760-0289 option 2. Our support specialists are happy to help you.

Contact Support